Frequently asked questions

About 15 minutes, based on the median onboarding completion time for new users. Signup takes 2 minutes, onboarding - where you describe your business and ideal customer - takes another 5 to 10. Your first matched prospects appear shortly after. No credit card needed.

Just an email address and a few minutes. During onboarding you'll describe your business and ideal customer profile. Boosta uses this to find relevant prospects automatically.

Yes. The Free plan gives you generous monthly usage - no credit card required, no time limit. Use it as long as you like and upgrade when you're ready.

Any B2B company selling into Australian verticals. The AI matching is industry-agnostic - it learns what you sell and finds the AU businesses most likely to buy. SaaS companies, professional services, and niche vertical sellers get the most value, but the matching works across any B2B sales motion.

We gather business information from publicly available sources: business directories, company websites, and government registries. We collect publicly accessible information like products, services, and technology signals. We respect robots.txt directives and only gather what businesses have made public.

Every match is scored using intelligent matching across products, services, technology, growth signals, and location. We show our reasoning for every match so you can judge for yourself. The engine improves continuously as we refine the algorithms.

Three things they cannot do. First, complete AU vertical coverage - 1.5M+ Australian businesses indexed from public business directories and registries, not a patchy global database with AU as an afterthought. Second, two-sided intelligence - Boosta analyses what you sell and what they do, so every match explains why your product fits their business. Third, a researched paragraph and talking points on every prospect, not just a name and phone number.

Yes. You can export prospect data and research as CSV for use in any external tool. API access is available on Team plans for automated integrations.

Boosta currently focuses on Australian businesses with a database of 1.5M+ local businesses, indexed from publicly available directories and registries. We're expanding coverage over time - contact us if you're interested in other markets.

Searching, matching prospects to your ICP, and generating prospect briefings all count toward your monthly usage. Your dashboard shows a simple status indicator so you always know where you stand.

You'll see a notification as you approach your limit. Upgrade to a higher tier any time for more capacity. Your data and prospects stay exactly where they are.

Usage resets at the start of each monthly billing cycle. You start fresh every month.

Any time. Upgrades are instant with more capacity available immediately. Downgrades take effect at the start of your next billing cycle.

No. Month-to-month by default. Annual billing saves you money, but you can cancel any time.

14-day money-back guarantee on your first paid month. Contact us and we'll refund you in full. No questions.

Visa, Mastercard, and American Express via Stripe. All prices are in AUD.

Yes. All data is encrypted in transit (TLS 1.2+) and at rest. We use secure authentication with hashed passwords and encrypted sessions. Your business profile is processed under strict data agreements that prohibit using your data for model training.

Yes. Boosta is designed to comply with the Australian Privacy Act 1988 and the Australian Privacy Principles. We source from publicly available information and do not collect personal information about individuals from crawled websites. You are responsible for ensuring your outreach complies with the Spam Act 2003. See our Privacy Policy for full details.

We continuously add new businesses and refresh existing records. Most business profiles are updated within a few weeks. High-traffic industries and recently modified websites are refreshed more frequently.

CSV export works with any CRM. API access and webhook integrations are available on Team plans for automated workflows. We're adding native CRM integrations over time.

Boosta works on all modern browsers - Chrome, Firefox, Safari, and Edge. We recommend keeping your browser up to date for the best experience.

Yes. The Team plan supports up to 10 seats with shared prospect pools, team analytics, priority support, and webhook integrations. Need more seats? Contact us.

Yes. On Team plans, saved prospects are shared across the team. Everyone sees the same research and match data, so there's no duplicate effort.